Faire vs Handshake: Two Wholesale Platforms With Different Trade-Offs
TLDR
Faire is a marketplace with 15-25% commissions that owns your buyer relationships. Handshake (Shopify B2B) requires Shopify Plus at $2,300+/month with no native net terms. Both cost more than a dedicated wholesale ordering portal for brands with an established buyer base.
| Feature | Faire | Handshake (Shopify B2B) | OrderDock |
|---|---|---|---|
| Monthly cost | Free to list; 15-25% commission on new retailers, 15% on reorders | $2,300+/month (Shopify Plus, annual contract required) | $20–$99/mo. Zero commissions. |
| Built for | Retail + B2B bolt-on | Varies | B2B wholesale only |
| Native B2B features | Limited | Limited | Full (net terms, matrix ordering, buyer pricing) |
Two Cost Models, Two Different Problems
Faire and Handshake (Shopify B2B) are the two most common wholesale platform choices for mid-market product brands — and they operate on entirely different financial logic.
Faire is a marketplace. It charges no monthly fee but takes 15-25% commission on every order, including reorders from retailers who placed their first order years ago. The value proposition is discovery: a large base of independent retailers actively sourcing products from brands they do not yet carry.
Handshake is Shopify’s B2B product, available inside Shopify Plus at $2,300+/month. It is a private portal for your existing wholesale accounts — not a marketplace. No commission, but a significant platform subscription regardless of order volume.
The right choice depends on what problem you are actually solving.
What Faire’s Commission Model Costs at Scale
The math on Faire commissions is straightforward. At 15% on reorders, a brand doing $500,000 in annual wholesale orders through Faire pays $75,000 in platform fees. At $1,000,000, that is $150,000. The commission does not decrease as the buyer relationship matures — a retailer who has been buying from you for three years still generates a 15% fee on every order.
Faire’s net terms funding model adds a cash flow benefit: Faire pays brands early and collects from retailers on net 60. This is a real operational value for brands that cannot underwrite buyer credit themselves. But that benefit is built into the commission — it is not free.
For brands building a new retail buyer network, the discovery value often justifies the commission in the early growth phase. For brands with established dealer relationships placing repeat orders, the 15% reorder commission is a permanent cost with no corresponding discovery benefit.
Handshake and Shopify Plus: Platform Cost Without Commission
Handshake removes the per-order commission problem. Your buyer relationships are yours — contact data, order history, and account terms all live in your own Shopify instance.
The cost is the Shopify Plus platform: $2,300+/month on an annual contract. That is $27,600/year before apps. Net terms — a standard feature for wholesale B2B — require a third-party app, adding another $100-$300/month and a separate vendor relationship.
For brands that already run DTC on Shopify and want to add a wholesale channel without a separate platform, Handshake is a reasonable choice. The DTC and wholesale operations share inventory, products, and order management. The platform cost is justified by both channels together.
For wholesale-only brands — no consumer storefront, no DTC revenue — paying $2,300+/month for a retail-first platform to handle wholesale ordering is a harder case to make.
When Each Platform Makes Sense
Faire: Best for brands actively building new retail distribution and needing marketplace visibility. The discovery engine provides genuine value when you do not have an established buyer network. The commission model becomes a margin problem once those buyers are placing repeat orders.
Handshake/Shopify Plus: Best for brands with hybrid retail and wholesale operations already on Shopify. The platform cost is justified when both channels benefit from it. Not the right fit for wholesale-only operations paying $2,300+/month for infrastructure they do not use.
The Flat-Rate Alternative for Established Buyer Relationships
For brands with an established dealer base placing repeat purchase orders, neither Faire’s commission model nor Shopify Plus’s retail infrastructure makes financial sense as a primary B2B ordering channel.
OrderDock is built for this: a dedicated wholesale ordering portal starting at $20/month with no commissions, native net terms, and buyer relationship data that belongs entirely to you. At $500K in annual orders, the difference between Faire’s commission model and a flat-rate portal is more than $72,000 per year.
Q&A
What is the difference between Faire and Handshake?
Faire is a wholesale marketplace — brands list products, retailers discover and buy them, and Faire charges 15-25% commission on each transaction. Handshake is Shopify's B2B ordering product built into Shopify Plus — it is a private portal for your existing wholesale accounts, not a marketplace for discovery. Faire is best for finding new retail buyers. Handshake is best for managing orders from buyers you already have, if you are already on Shopify Plus.
Q&A
Does Faire or Handshake have lower fees for wholesale brands?
Handshake has lower per-order cost because it charges no commission. The platform cost is Shopify Plus at $2,300+/month regardless of order volume. Faire charges no monthly fee but takes 15-25% on new retailer orders and 15% on reorders. At low order volumes, Faire's zero upfront cost is appealing. At $200K+ in annual orders, Faire's commissions exceed Shopify Plus's annual platform fee. The break-even point depends on your order volume and mix of new versus returning buyers.
Q&A
When should I use Faire vs a dedicated wholesale portal?
Faire makes financial sense when you are actively building a new retail buyer network and need marketplace visibility to find independent retailers who do not already know your brand. Once you have established accounts placing repeat orders, the 15% reorder commission is a permanent margin drag with no corresponding discovery benefit. A dedicated B2B portal makes more sense for established buyer relationships where the platform's job is order management, not discovery.
Verdict
Faire works for discovery — brands without established dealer networks use it to find new independent retailers. The commission model becomes a margin problem at scale. Handshake is a reasonable choice for brands already on Shopify Plus that need hybrid retail and wholesale from one platform. For brands with established buyer relationships who want to own those relationships and avoid per-order commissions, a dedicated B2B portal is a better financial fit. OrderDock starts at $20/month, commission-free, with net terms included.
Can I use Faire and my own wholesale portal at the same time?
What does Faire charge on reorders?
Does Shopify B2B (Handshake) support net terms natively?
What happens to my Faire buyer data if I cancel my account?
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